FAQs

Frequently Asked Questions

You can reach our customer service team by sending an email to info@shopspare.com or by calling our phone number at +1 9162983096. Our team is available during the following hours:

  • Monday to Friday: 9:00 AM - 5:00 PM (EST)
  • Saturday: 10:00 AM - 3:00 PM (EST)
  • Sunday: Closed

To place an order, follow these steps:

  • Browse our product catalog and select the items you wish to purchase.
  • Add the selected items to your cart by clicking on the "Add to Cart" button.
  • Once you have finished shopping, click on the "Cart" icon at the top of the page.
  • Review the items in your cart and click on the "Check out" button.
  • Fill in your shipping information and select your preferred payment method.
  • Review your order details and click on the "Place Order" button to complete your purchase.

We accept the following payment methods:

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Meta Pay
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Venmo
  • Visa

The delivery time depends on your location and the shipping method selected at checkout. Once your order is placed, we will provide you with an estimated delivery date. Please note that delivery times may vary due to factors beyond our control, such as customs clearance and postal delays.

We have a hassle-free return policy. If you are not satisfied with your purchase, you can return the item(s) within 30 days of delivery for a refund or exchange. Please ensure that the items are unused, in their original packaging, and in resalable condition. For detailed instructions on how to initiate a return, please contact our customer service team.

Yes, we offer international shipping to select countries. During the checkout process, you can enter your address to check if we deliver to your location. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the buyer.

Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to track the status of your shipment on our website or the courier's website.

Yes, we offer warranties on select products. The warranty period may vary depending on the item. For more information about the warranty coverage for a specific product, please refer to the product description or contact our customer service team.

If you have any further questions or need assistance, please don't hesitate to contact our customer service team. We are here to help!